Get in Touch With Us
Got a question about something you have read on midlandsfashionawards.co.uk, or noticed a detail that needs updating? We would genuinely like to hear from you. This page explains how to get in touch, what kind of messages we deal with, and how long it usually takes to hear back.
How to Reach the Team
Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. You can write to us at [email protected].
A short line explaining what your message is about helps us route it to the right person and get you a useful answer faster, rather than a generic one.
What People Usually Get in Touch About
We cover Curaçao-licensed casinos operating outside the UK's self-exclusion scheme, and readers write in for a range of reasons. Common ones include:
- Questions about a specific brand — if you want more detail on any operator featured in our trusted non GamStop casinos guide, such as how a welcome offer works or what payment methods it supports, ask us directly.
- Corrections and updates — offers, wagering terms and licensing details change often. If something looks out of date, flag it and we will check it.
- Ratings and methodology queries — if you would like to understand why one operator is ranked above another, we are happy to explain the factors we weigh up.
- Site feedback and suggestions — ideas for topics you would like us to cover, whether that is payment methods, game selection, or how bonuses work at Curaçao-licensed sites.
- Support and self-exclusion queries — if you or someone close to you needs guidance on managing play, or wants to know how self-exclusion tools work outside GamStop, mention this and we will point you towards relevant information.
- Partnership or editorial enquiries — if you represent an operator or affiliate and want to discuss featuring on the site, introduce yourself and outline what you have in mind.
A Note on What We Can and Can't Help With
We are an independent comparison resource, not an operator. That means we cannot process deposits, withdrawals, account verification or bonus disputes on anyone's behalf — those matters need to go through the customer support channel of the individual casino you are playing at, such as Betmica, Kikibet or Betninja. Where we recommend paid offers on this site, the publisher may earn commission from some of the brands listed, and this never decides how they are ranked; our ratings are based on the same review process regardless of any commercial relationship.
What we can do is help you understand the wider picture: how welcome offers are structured, what to check in terms and conditions, how Curaçao licensing compares with UK Gambling Commission regulation, and what to look for before signing up anywhere. All content is aimed at readers aged 18 and over.
What Happens After You Send a Message
Every enquiry is read by a real person on our team, not an automated system. We aim to respond within two working days, though this can take a little longer during busy periods. If your question relates to a live account issue with a specific operator, we will point you to the right place to resolve it, since we do not have access to individual player accounts.
Keeping Our Content Accurate
Casino offers, licensing details and payment options in this space change regularly, and reader feedback is one of the ways we keep our reviews current. If something you read here does not match what you experienced when signing up, we want to know so we can look into it and update the page if needed.
Thank you for taking the time to visit this page — we look forward to hearing from you.